It is GDS Immigration Law's policy to respect your privacy regarding any information we may collect while operating our website and providing immigration advice services. This privacy policy explains how we collect, use, communicate, disclose and otherwise make use of personal information.
1. Who we are
1.1 The data controller is GDS Immigration Law Ltd, a company registered in England and Wales (company number 11611381).
1.2 Our registered office is: 4 York House, Langston Road, Loughton, Essex IG10 3TQ. Our practice address is Fora Melcombe Place, 12 Melcombe Place, London NW1 6JJ.
1.3 You can contact us about privacy matters at gina@gdsimmigration.co.uk.
2. Information we collect
2.1 We may collect personal information that you provide directly, including your name, email address, telephone number, and details of your immigration enquiry when you use our contact form, book an appointment, or otherwise get in touch.
2.2 When you visit our website we may also collect technical and usage data such as IP address, browser type, device information and pages viewed, including through analytics tools.
2.3 If you instruct us, we will collect additional information needed to advise you and progress your matter, which may include identity documents, immigration history and other case-related personal data.
3. How we use your information
3.1 We use personal information to:
- respond to enquiries and provide immigration advice and related services;
- manage appointments, client relationships and our professional obligations;
- operate, secure and improve our website;
- comply with legal and regulatory requirements, including those of the Immigration Advice Authority (IAA); and
- send newsletters or updates where you have asked to receive them.
3.2 We will collect personal information by lawful and fair means and, where appropriate, with your knowledge or consent.
3.3 We will only retain personal information for as long as necessary for the purposes described above, or as required by law or professional regulation.
4. Sharing and security
4.1 We do not sell your personal information. We may share it with trusted service providers who help us operate our practice and website (for example hosting, email or analytics), or where we are required to do so by law or a regulator.
4.2 We protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
5. Your rights
5.1 Depending on applicable law, you may have rights to access, correct, erase or restrict the processing of your personal data, and to object to certain processing or request data portability.
5.2 To exercise these rights, or if you have a privacy concern, please contact us at gina@gdsimmigration.co.uk.
5.3 You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed.
6. Changes to this policy
6.1 We may update this privacy policy from time to time. The latest version will always be available on this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.